Wells Fargo
Wells Fargo
Centralia Office
1165 Harrison Avenue
Centralia, WA 98531
Phone
(360)736-0707
Hours
Mon-Fri 9:00am-6:00pm
Sat 10:00am-4:00pm
About Us
Our Vision and Values
"Our product: SERVICE. Our value-added: FINANCIAL ADVICE. Our competitive advantage: OUR PEOPLE"
https://www.wellsfargo.com/invest_relations/vision_values
"We want to satisfy all of our customers' financial needs, help them succeed financially, be the premier provider of financial services in every one of our markets, and be known as one of America's great companies." https://www.wellsfargo.com/invest_relations/vision_values/2
"We believe there are 11 attributes of service that make our customers say wow!—we call them our 11 Ways to Wow!:
“Welcomingâ€
-you make me feel at home.
-you care about me.
-you make me feel special.
“Delivering valueâ€
-you give me the right advice.
-you provide me value.
-you keep your promises.
“Following up and building relationshipsâ€
-you help me when I really need it.
-you know me.
-when you make a mistake you make things even better.
-you thank me.
-you reach out to me.
Services
Here are just a few of the services we offer to our members:
* 24 hr telephone service
* Online banking & bill pay
* Tools and calculators
* Planning centers
* Glossaries
Call us at (360)736-0707, or visit us at anyone of our branch locations today!
© 1999 - 2010 Wells Fargo. All rights reserved.
Votes:32
Comments: 0