Twin River National Bank
Twin River National Bank
Address:
201 2nd Street, P.O. Box 219,
Asotin, WA 99402
(509) 243-8848 main phone
(509) 243-8849 main fax
Lobby Hours
9:00 am - 5:00 pm Monday - Thursday
9:00 am - 5:30 pm Friday
Drive Up
8:30 am - 5:00 pm Monday - Thursday
8:30 am - 5:30 pm Friday
At Twin River National Bank customer service is our highest priority and we recognize that you expect privacy and security for your personal and financial
information. Our goals are to serve you as effectively and conveniently as possible and to ensure that information you share with us remains confidential.
What follows is an explanation of the policies and procedures we have developed to accomplish these goals.
We are committed to protecting the security and integrity of customer information through procedures and technology designed for this purpose.
• We limit employee access to customer information to those who have a business reason to know. Our employees are trained in understanding the
importance of confidentiality and customer privacy. Additionally, we require employees to agree in writing to protect the confidentiality of customer
information and take appropriate disciplinary measures to enforce employee privacy responsibilities.
• We maintain policies and procedures covering the proper physical security of workplaces and records.
• Our physical, electronic, and procedural safeguards meet or exceed federal standards regarding the protection of customer information.
• We require contractors and outside companies who work with us to adhere to strict privacy standards through their contracts with us.
We collect and maintain customer information as part of servicing your account and your customer relationship.
In the course of serving you, we collect information about you from a variety of sources, such as:
• Information we receive from you on applications or other forms, such as your income and accounts with others
• Information we receive from an outside company, such as a credit bureau, regarding your credit history or employment status; or
• Information about your transactions with us, our affiliates, or others
The customer information we collect is used to service your accounts and meet your financial needs.
Information may be used to complete transactions requested by you, as well as with authorized third parties (described below) for a number of purposes such
as:
• To protect your accounts from unauthorized access or identity theft
• To process your requests such as loan applications, purchases, and ATM withdrawals
• To service your accounts by issuing checks, ATM cards, and account statements
• To keep you informed about financial services of interest to you
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