First Citizen Bank

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Veture Bank is now "First Citizen Bank"

Address:
1230 S Gold Street
Centralia, WA 98531

Send correspondence to:
P.O. Box 334
Centralia, WA 98531

Distance: 1.31 miles

Costumer Service
1.888.373.2265

Our History
It's quite an accomplishment in this day and age for a business to have been around for more than 100 years.

First Citizens Bank, first known as the Bank of Smithfield, opened on March 1, 1898, and there were some people who doubted that the first bank in Johnston County, N.C., would survive. However, thanks to a growing agricultural economy and strong leadership that took the bank into new markets, First Citizens Bank endured and prospered.

First Citizens Bank's former home office in the Eastern North Carolina town of Smithfield

First Citizens Bank long ago diversified beyond agricultural lending, yet we're a lot like the bank we've always been. We continue to focus on individuals and small to medium-sized businesses. We still have a commitment to new products, services and technology, and we still maintain the set of core values that we've had since the beginning.

And we continue to expand into new markets. Since those early years, First Citizens Bank has grown to serve customers in more than 200 cities and towns in North Carolina, Virginia, West Virginia, Tennessee, Maryland, California and Washington. Our sister subsidiary, IronStone Bank, reaches into Georgia and Florida and into Texas, Arizona, Colorado, New Mexico, California, Oregon and Washington.

Yet even with this expansion, we still maintain a tradition of sound financial principles that began in Eastern North Carolina.

When our founders opened our first branch in 1898, they couldn't have imagined the shape the bank would take a century later. But they would be proud that we've remained true to our roots and retained a long-term, personal approach to banking that puts our customers first.

First Citizens Today
At First Citizens Bank, we deliver on our promise to provide an unmatched commitment to quality in both the product choices and the personal service you receive from us.

You can bank with us anywhere, anytime. We have a vast ATM network, a customer contact (telephone banking) center, a variety of online banking options and 370 branches in North Carolina, Virginia, West Virginia, Tennessee, Maryland, California and Washington.

We provide superior service to individuals, small to mid-sized businesses, professionals and the medical community. We're ready to help you find solutions to your financial needs through our full array of personal banking services. Our bankers are there every step of the way to help companies grow and discover the business banking services that are best suited for them. First Citizens can assist with wealth management and much more.

Besides our commitment to service, it's who we are and how we do business that set us apart. In the midst of an ever-changing banking industry, First Citizens is anchored by century-long traditions of integrity, common sense and consistency. We manage the company to the highest standards of the industry. As one of the largest family-controlled banks in the United States, we're able to take a long-term approach to banking that most benefits our customers and our business. This means we'll be here for you, both today and in the years to come.

We're proud of First Citizens’ involvement in the community that includes philanthropy, leadership and volunteer support. We remain committed to a culture of diversity that reflects the communities in which we live and do business.

At First Citizens Bank, we have exceptional service, a long-term perspective, strong products and experienced bankers who know the business and the community. We don't just promise to put our customers first - we deliver.

Out of hundreds of banks nationwide, one stands out.
First Citizens is the recipient of multiple national awards for customer satisfaction, sustainable profitability, and overall stability and security.

Yet no matter how many awards we receive, we will never cease to work tirelessly for you and your business. Because for us, the best award of all is our satisfied customers.

Forbes' Platinum 400 List

As of December 2008, our holding company, First Citizens BancShares, was named to Forbes' Platinum 400 list - the Best Big Companies in America - as one of only 14 banking companies in the country to receive recognition. The Platinum 400 list is based on such factors as sales and earnings growth, debt to total capital, earnings outlook and stock market returns.

Learn more about First Citizens BancShares and the Forbes Platinum 400 Best Big Companies in America.

Greenwich Excellence Awards

2008 National Winner for Business Banking
2008 Southern Regional Winner for Business and Treasury Management Services
2008 Southern Regional Winner for Business Banking
Out of 17,000 interviews with business customers from 750 banks nationwide - including some of the largest and most well-known banks in the industry - First Citizens received the highest level of recognition for overall customer satisfaction.

Greenwich Associates is an international consulting and research firm for institutional financial services, providing strategic insight into more than 100 different financial markets worldwide. To learn more, visit Greenwich Associates.

BauerFinancial, Inc. Superior Five Star Rating

BauerFinancial, Inc., of Coral Gables, Florida, is a respected source for unbiased, independent bank and credit union star-ratings. Hundreds of newspapers depend on its ratings for their readers, and federal and state regulators refer thousands of inquirers to BauerFinancial each year.

Based on thorough analysis of quarterly financial reports, BauerFinancial has assigned First Citizens its Superior Five Star Rating.

For more information about BauerFinancial and its ratings, visit BauerFinancial.

PSN Top Guns Investment Strategies*
First Citizens Capital Management Group, the investment management team for First Citizens Bank, has two fixed income strategies listed among the PSN Top Guns, a category of the top 10 managers of comparable investment products based on data compiled by Informa Investment Solutions.

Both our Intermediate Fixed Income strategy and our Municipal Bond strategy were recognized for their management, performance and product integrity. Our Municipal Bond strategy was awarded two stars and placed in the Top Guns category for performance over the past year, and our Intermediate Fixed Income strategy received the highest industry ranking for its five-year performance record.

Informa Investment Solutions is the leading provider of third-party investment information in the institutional and wealth management industry. It has provided investment research for over 30 years and was the first to introduce a commercially available investment manager database. For more information, visit Informa Investment Solutions.

* PSN Top Guns ranking for periods ending March 31, 2009.

INVESTMENTS IN SECURITIES, ANNUITIES AND INSURANCE

Not Insured by FDIC or any Federal Government Agency
May lose value
Not a Deposit of or Guaranteed by a Bank or any Bank Affiliate

First Citizens BancShares: Stability, Strength and Relationships
At First Citizens BancShares, our stability and dependability are evident in our traditional values, corporate heritage, long-term approach to business and an emphasis on maintaining a safe and solid financial position. These qualities enable us to deliver the careful attention and quality services that people expect from their financial services company in a rapidly changing world.

The following video provides more information about who we are: our history, stability, steady expansion and focus on mutually beneficial relationships:

Our Vision and Values
Our Vision
To help our customers achieve a lifetime of success

Our Values
These are the principles that guide our day-to-day behaviors: our decisions, our actions and our relationships with each other and our customers

How We Work
With Integrity — We are honest and truthful. We believe in conducting business and maintaining all relationships with the highest ethical standards. We respect our customers, associates, communities and shareholders and strive to treat them equitably.

With Stability — We intend to be in business indefinitely. We make careful, sensible business decisions with safety and soundness uppermost in mind. More than a century of experience and sound resource management enable us to take a long-term perspective that is enviable in our industry. Ours is a tradition of excellence, dependability and success.

With Service Excellence — We will excel in all we do. We take pride in delivering superior service that consistently exceeds expectations and surpasses industry standards. We pledge to educate and inform our customers about the choices we offer that enable them to succeed. Accuracy, responsiveness, courtesy and partnership govern how we serve.

Who We Care About
Our Associates — Our associates are the source of our vitality, and we honor and celebrate their diversity and individual gifts. We are committed to attracting and retaining talented people. We will help them develop to their fullest potential in an environment that promotes collaboration, innovation and productivity. We hope to achieve as a team what no individual can accomplish alone. We encourage our associates to balance their work and personal lives.

Our Customers — Our customers’ satisfaction is fundamental to everything we do. By genuinely understanding their needs and providing services and products of value, we empower them to realize their goals and experience success. We strive for meaningful, enduring relationships characterized by trust and service excellence.

Our Community — We are passionate about making a difference in the communities we serve and call home. We recognize the value of investing our time, money and expertise in service to nonprofit associations and other key organizations.

Our Shareholders — We strive to meet our shareholders’ expectations. We carefully balance risk and return, rigorously manage costs and continuously look for ways to improve.

Our Vision and Values
Our Vision
To help our customers achieve a lifetime of success

Our Values
These are the principles that guide our day-to-day behaviors: our decisions, our actions and our relationships with each other and our customers

How We Work
With Integrity — We are honest and truthful. We believe in conducting business and maintaining all relationships with the highest ethical standards. We respect our customers, associates, communities and shareholders and strive to treat them equitably.

With Stability — We intend to be in business indefinitely. We make careful, sensible business decisions with safety and soundness uppermost in mind. More than a century of experience and sound resource management enable us to take a long-term perspective that is enviable in our industry. Ours is a tradition of excellence, dependability and success.

With Service Excellence — We will excel in all we do. We take pride in delivering superior service that consistently exceeds expectations and surpasses industry standards. We pledge to educate and inform our customers about the choices we offer that enable them to succeed. Accuracy, responsiveness, courtesy and partnership govern how we serve.

Who We Care About
Our Associates — Our associates are the source of our vitality, and we honor and celebrate their diversity and individual gifts. We are committed to attracting and retaining talented people. We will help them develop to their fullest potential in an environment that promotes collaboration, innovation and productivity. We hope to achieve as a team what no individual can accomplish alone. We encourage our associates to balance their work and personal lives.

Our Customers — Our customers’ satisfaction is fundamental to everything we do. By genuinely understanding their needs and providing services and products of value, we empower them to realize their goals and experience success. We strive for meaningful, enduring relationships characterized by trust and service excellence.

Our Community — We are passionate about making a difference in the communities we serve and call home. We recognize the value of investing our time, money and expertise in service to nonprofit associations and other key organizations.

Our Shareholders — We strive to meet our shareholders’ expectations. We carefully balance risk and return, rigorously manage costs and continuously look for ways to improve.

© 2010 First Citizens Bank